Be prepared for an emergency, so your reaction isn’t one of panic.


An emergency situation can develop in minutes. Medical emergencies, be it major or minor, is frightening. The most important thing you can do is to be prepared for an emergency, so your reaction isn’t one of panic.

It’s obvious the situation can be difficult when a loved one faces a medical emergency and has to be taken to the hospital. You call an ambulance and panic while you wait for it. However, there are some important things you need to keep in mind to help your kin get the care they need and deserve.

First and foremost you need to be with them because they will have no idea what is happening. There is nothing you can say that will help them, or even calm them. Just being there is the best you can do.

If the patient is unconscious and not breathing, you could resort to CPR till the ambulance arrives. In case the patient is injured, minimize his/her movements.

Do not attempt to give anything orally to a patient who is not fully conscious, it could interfere with the further line of treatment.

In case of road traffic accidents, immobilizing the neck and head movements of the patient is very important.

Be calm and try not to shout at the emergency service operators, this will only cause more confusion and distract them from their work.

Remember, all the questions will be directed to you. Be prepared with all the right information during an emergency. If you have any doubts or concerned about the injured ask the doctor on duty in the hospital for clarifications.

While nothing can take away the emotional trauma when you’re facing an emergency situation, these proactive steps can help you deal with the medical emergency.

For a hassle-free and seamless ambulance booking experience, book an ambulance with MUrgency. We have a 24/7 support team. All of our Ambulances and Paramedics go through a vigorous validation process. We also help you with the best quotes.

Our goal is to help as many people as possible safely transfer their loved ones. To book an ambulance, click here.