This agreement was written in English (US).
Date of Last Updation: 15 June, 2014
“User” means a person who has signed up and is registered with MUrgency for the use or potential use of the Service.
“Partner” means the party having sole responsibility for the emergency response service or provision of any service using the MUrgency platform to connect with the User.
“Emergency Responder” means the person who is an employee or business partner of, or otherwise retained by the Partner and who provides the emergency response or other services to the User.
“Facility” means a facility as in hospital, clinic, ambulance, any office, any facility, vehicle that is owned and / or used by a Partner to provide the emergency response and / or to provide other services.
MUrgency cares about the safety of children. Because the Service is not directed towards children under 18, they are not allowed to register with or use the Service, or provide personal data unless the registration is done by their parents / lawful guardians who take responsibility for the use of the service and the application by the children. We do not knowingly collect personal information from anyone under the age of 18. If we discover that we have collected personal information from a child under 18 without authorisation from their parents / lawful guardians, we will delete that information immediately.
When you visit our Website and / or use the App, our website administrators process technical data such as your IP-address, visited webpages, the internet browser you use, your previous / next visited websites and the duration of a visit / session to enable us to deliver the functionalities of the Website and the App. In addition, in certain instances the browser and / or the App may prompt you for your geo-location to allow us to provide you with an enhanced experience. With this technical data our website administrators can manage the Website and / or the App, for instance by resolving technical difficulties or improving the accessibility of certain parts of the Website and / or the App. This way, we ensure that you can (continue to) find the information on the Website and / or the App in a quick and simple manner.
When you use our App, we also process technical data such as your IP-address, Device ID or MAC-address, and information about the manufacturer, model, and operating system of your mobile device. We use this data to enable us to deliver the functionalities of the App, resolve technical difficulties, provide you with the correct and most up to date version of the App and to improve the function of the App.
When you register as a User, we will collect your name, email address, country, language, password, mobile phone number, IP-address, MAC-address, and your credit card / debit card / payment wallet account / payment platform account number, expiry date and security code.
When you use the App through your mobile device, and only if you have consented thereto, we will track your geo-location information, on a real time basis. We use this information to allow you to view the Emergency Responders in your area that are close to your location, and send emergency request to the requested Emergency Responder, and see the requested Emergency Responder approaching on a map in real time. We may also use this real-time geo-location information to address user or emergency responder support, technical, or business issues that may arise in the course of your use of the App. If you contact MUrgency customer service while on an emergency response request, and it is necessary to use your real-time geo-location information to address your question, our support personnel will seek your consent before consulting your real-time geo-location.
In addition, your choice to use some of the features of the App during the emergency response, for example, 'Let my MUrgency Trusted Contacts Track me' will allow you to share your geo-location information with those persons with whom you choose to share such information.
You can also decide to share your estimated time of arrival (ETA) with your MUrgency Trusted Contacts and / or any of your contacts. In that case, the App will automatically send your contact a one-time push notification and / or text message from your contact list informing him or her of your ETA and also permit him or her to track your movement on real time basis.
If you do not consent to the tracking of your geo-location, you will still be able to use the basic features of the App. You may at any time withdraw your consent to tracking your geo-location in your MUrgency account. Further, you can turn the geo-location tracking off at the device level, also temporarily. Your mobile device informs you when geo-location is tracked by displaying the GPS arrow icon.
If you are traveling in a Vehicle escorted by the Emergency Responder, we will collect the Emergency Responder’s geo-location information from the Emergency responder’s mobile device. Because you are travelling in the Vehicle, this means we will also indirectly collect your location information. This information is necessary to ensure safe emergency response and handle complaints from you or emergency responders. We will also use the Emergency Responder’s geo-location information in an anonymised and aggregated form in order to generate statistical information and management information and to provide you with increased App functionality.
When you request emergency response via your use of the App, we provide your first name or last name to the Emergency Responder / Partner who accepts your request for emergency response so that the Emergency Responder may contact and find you.
If you choose to upload a photo to your MUrgency account, your photo will be viewable by the Emergency Responder who is responding to your emergency response request so that the Emergency Responder is able to verify your identity. You may remove or replace your photo at any time by logging into your account on the Website and / or the App.
If you have requested an emergency response through the App, from the time that your emergency response request is accepted by the Emergency Responder, until your response request is completed, you and the Emergency Responder will have the ability to contact each other, via the mobile phone used to request the emergency response. During that time and only if you have consented, we will send you push notifications to your mobile phone to let you know if the Emergency responder is on his way to your location and again when he has arrived at your location. To send you push notifications we will process your telephone number. If you do not want to receive push notifications you can always withdraw your consent by changing your settings via the settings page of your mobile telephone.
rovider in order to process payments for your emergency response requests. MUrgency itself only collects the first six (the BIN numbers) and the last four digits of your credit card number / debit card number or payment wallet account number r payment platform account number, the expiration number and zip code (in US) and postal code (in other countries). We use this information to prevent fraud.
MUrgency may use your contact details to send you general updates regarding MUrgency news, special offers and promotions. You may at all times opt-out of receiving these updates.
MUrgency uses your personal data in an anonymised and aggregated form to closely monitor which features of the Service are used most, to analyze usage patterns and to determine where we should offer or focus our Service. We may share this information with third parties for industry analysis and statistics.
If you wish to apply for a job or to be partner or a responder on our Website, we will collect personal information such as your name, email address, phone number and additional information such as resume and gender. We use the information collected within this area of the Website to register and process your application, to determine your qualifications for the position / opportunity for which you have applied and to contact you.
When you add MUrgency Trusted Contacts and / or if you choose to use our referral feature in the App to tell a friend about our Service, you will be prompted to enter your friend's email address or mobile phone number or log into your preferred social network. When you add MUrgency Contacts and / or if you elect to refer a friend, we will automatically populate a message for you to send to your friend inviting him or her to try the Service on your behalf, however the actual message will be sent via your mobile device or social network and you may or may not be able to edit the final message before you send it. We do not store your friend's data.
The Website and the App may offer publicly accessible blogs and community forums. We will use your personal data such as your name, email address, the messages or content you choose to post to administrate and provide you with these services. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, please contact us at support@MUrgency.com.
We may employ third party companies and individuals to facilitate or provide the Service on our behalf, to process payment, provide customer support, provide geo-location information to our Emergency Responders, to host our job / partner / responder application form, to perform Website-related services (e.g., without limitation, maintenance services, database management, web analytics and improvement of the Website's features) or to assist us in analyzing how our Service is used. These third parties have access to your personal information only to perform these tasks on our behalf and are contractually bound not to disclose or use it for any other purpose.
MUrgency will disclose your personal data to the extent that this is legally required, or necessary for the establishment, exercise or defence of legal claims and legal process; or in the event of an emergency pertaining to your / others health and / or safety.
As a user, you have the right to information regarding your personal account, including information that you've provided to us and information regarding each emergency response requested via the App. You may at any time request correction or erasure of your personal data, and object to any processing of your personal data by emailing us at Privacy@MUrgency.com. We will respond to your access and / or correction request within four weeks. You may also amend your personal details and withdraw any given consent using your MUrgency account.
MUrgency has taken appropriate technical and organizational security measures against loss or unlawful processing of your personal data. To this purpose, your personal data are securely stored within our database, and we use standard, industry-wide, commercially reasonable security practices such as encryption, firewalls and SSL (Secure Socket Layers) as well as physical safeguards of the locations where data are store
However, as effective as encryption technology is, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply won't be intercepted while being transmitted to us over the Internet. Any transmission of information by you to MUrgency is at your own risk. We recommend that you do not disclose your password to anyone.
The Website and / or the App uses “cookies”. A cookie is a small text file that we place on your computer or mobile device to enable various features of the Website. You can change your cookie settings to accept or not accept cookies in your browser settings.THE WEBSITE AND / OR THE APP USES THE FOLLOWING COOKIE CATEGORIES:
We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify by means of a notice on the Website prior to the change becoming effective. We may or may not notify you by email. We encourage you to periodically review this page for the latest information on our privacy practices.
This agreement was written in English (US).
Date of Last Updation: 15 June, 2015
(a)download or install (or have already done so) a mobile software application (the “App”) and / or(b) access the website located at https://www.MUrgency.com (the “Site”) provided by MUrgency Inc. (“MUrgency”) and / or it’s associates and / or through it’s associates. Together, the App and the Site are referred to below as the “Applications” or “App”.
We may modify these Terms at any time by posting the revised Terms on the App or the Site. You can determine when this Agreement was last revised by referring to the “LAST UPDATED” legend at the top of these Terms. Any modifications will be effective immediately upon such posting. Your use of or access to the Applications after such modifications are posted will signify your acceptance of the modifications and your agreement to be bound by them. Notwithstanding the foregoing, any modifications to these Terms shall not apply to any dispute between us arising prior to the date on which we post the revised Terms that contain such modifications.
We reserve the right, at any time and from time to time, temporarily or permanently, in whole or in part, to: modify, suspend or discontinue the Applications; charge fees in connection with the use of the Applications; modify and / or waive any fees charged in connection with the Applications; and / or offer opportunities to some or all users of the Applications. You agree that neither we nor any of our affiliates or any of our associates shall be liable to you or to any third party for any modification, suspension or discontinuance of the Applications, in whole or in part, or of any service, content, feature or product offered through the Applications.
IMPORTANT DISCLAIMER: THIS APP OR CONTENT THEREIN IS NOT A SUBSTITUTE FOR PROFESSIONAL HEALTH CARE OR MEDICAL CARE OR HEALTH CARE ADVICE OR MEDICAL CARE ADVICE OR FOR EMERGENCY RESPONSE BY STATUTORY AUTHORITIES OR LAW ENFORCEMENT AGENCIES OR DISASTER RELIEF EFFORTS OR ANY OTHER PROFESSIONAL ASSISTANCE IN ANY EMERGENCY.
THE APPLICATIONS AND ANY INFORMATION CONTAINED IN OR PROVIDED THROUGH THE APPLICATIONS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITH NO WARRANTIES WHATSOEVER. YOUR USE OF THE APPLICATIONS IS VOLUNTARY, AT YOUR OWN FREE WILL AND AT YOUR SOLE RISK.
THE EMERGENCY, HEALTH, MEDICAL, SAFETY AND SECURITY RELATED INFORMATION AVAILABLE THROUGH THE APPLICATIONS IS GENERAL IN NATURE AND IS NOT A SUBSTITUTE FOR PROFESSIONAL HEALTH CARE OR MEDICAL CARE OR HEALTH CARE ADVICE OR MEDICAL CARE ADVICE OR FOR EMERGENCY RESPONSE BY STATUTORY AUTHORITIES OR LAW ENFORCEMENT AGENCIES OR DISASTER RELIEF EFFORTS OR ANY OTHER PROFESSIONAL ASSISTANCE IN ANY EMERGENCY. IT IS PROVIDED FOR INFORMATIONAL PURPOSES ONLY AND IS NOT INTENDED, AND SHOULD NOT BE USED, TO REPLACE THE ADVICE OF OR CARE OF HEALTHCARE PROFESSIONALS AND / OR MEDICAL PROFESSIONALS AND / OR LAW ENFORCEMENT PROFESSIONALS AND / OR EMERGENCY MEDICAL RESPONSE AND / OR EMERGENCY RESPONSE AND / OR DISASTER RELIEF. YOU ARE SOLELY RESPONSIBLE FOR YOUR RELIANCE ON THE APPLICATIONS AND THE HEALTH, MEDICAL, SAFETY, SECURITY, DISASTER RELIEF AND EMERGENCY RELATED INFORMATION AND / OR ACTIONS AND / OR SERVICES AVAILABLE THROUGH THE APPLICATIONS, AND FOR ALL DECISIONS OR ACTIONS RESULTING FROM YOUR USE OF THE APPLICATIONS AND ITS CONTENT, INCLUDING BUT NOT LIMITED TO ANY DECISION NOT TO SEEK OR REFRAIN FROM SEEKING ANY DIAGNOSIS OR TREATMENT OR CARE OR CALLING FOR ANY SERVICE INCLUDING EMERGENCY MEDICAL RESPONSE SERVICE AND / OR EMERGENCY SERVICE AND / OR DISASTER RELIEF SERVICE. YOU ARE ALSO SOLELY RESPONSIBLE FOR YOUR DECISION TO USE THE SERVICES OF ANY PARTICULAR THIRD PARTY PROVIDER THROUGH THE APPLICATIONS. IF YOU HAVE SPECIFIC HEALTH CARE OR MEDICAL NEEDS, OR FOR COMPLETE HEALTH AND / OR MEDICAL INFORMATION, PLEASE SEE A DOCTOR AUTHORISED BY THE LAW AND REGULATIONS IN YOUR AREA AND IN CASE OF EMERGENCY RESPONSE, PLEASE CALL INSTITUTIONAL EMERGENCY RESPONSE SYSTEMS INSTITUTED BY THE GOVERNMENTS AND / OR OTHER AUTHORITIES AUTHORISED TO RESPOND UNDER THE LAWS AND REGULATIONS PREVAILING IN THE AREA WHERE YOU ARE SEEKING EMERGENCY RESPONSE.
The Applications are controlled and operated by MUrgency from the United States of America, and are not intended to subject MUrgency or its affiliates or its associates to the laws or jurisdiction of any state, country or territory other than that of the United States of America. MUrgency does not represent or warrant that the Applications or any part thereof are appropriate or available for use in any particular jurisdiction other than the United States.
If you are a resident of or have your principal place of business in the US or Canada, this is an agreement between you and MUrgency, Inc. Otherwise, this is an agreement between you and ZEFCME FZE, UAE if you are located in North America (excluding USA & Canada), South America, Europe, Africa or Asia (including Australasia and Oceania) as appropriate under the laws, rules and regulations as applicable to the DIFC (Dubai International Financial Center), UAE.
This Agreement makes up the entire agreement between the parties regarding MUrgency and its affiliates and its associates including ZEFCME FZE, and supersedes any prior agreements.
If any portion of this Agreement is found to be unenforceable, the remaining portion will remain in full force and effect.
If we fail to enforce any part of this Agreement, it will not be considered a waiver.
Any amendment to or waiver of this Agreement must be made in writing and signed by us.
You will not transfer any of your rights or obligations under this Agreement to anyone else without our written consent.
All of our rights and obligations under this Agreement are freely assignable by us in connection with a merger, acquisition, or sale of assets, or by operation of law or otherwise.
Nothing in this Agreement shall prevent us from complying with the law.
This Agreement does not confer any third party beneficiary rights.
We reserve all rights not expressly granted to you.
You will comply with all applicable laws when using or accessing MUrgency.
The Applications provides users with access to extensive information about doctors, hospitals, other third party health care providers, medical care providers, emergency responders, first responders, EMTs, nurses, nurse practitioners, home health workers, law enforcement authorities, fire force, disaster management authorities, military personnel, retired military personnel, para military personnel, common citizens trained in emergency response and disaster response, first aid givers, mobile phone users and any individual and / or organization providing service* (“Third-Party Providers”). Additionally, the Applications provide users with the ability to exchange certain registration information with Third-Party Providers. MUrgency provides marketing services on behalf of Third-Party Providers to patients or prospective patients (including users of the Applications) or mobile phone users or internet users such as email campaigns, search engine optimization (SEO) and electronic directory services. MUrgency also provides Third-Party Providers with the opportunity to create their own Premier Listings, Profile Pages or Mini-Websites. MUrgency may charge Third-Party Providers a fee for the services and opportunities described in this section. Although MUrgency reserves the right (but does not have the obligation) to monitor, it does not control the content contained within Premier Listings, Profile Pages or Mini-Websites (including the availability of open appointments), and assumes no responsibility or liability of any kind for any inaccuracies (including inaccuracies regarding available appointments, insurance accepted or network participation) contained therein, or for any qualifications, reference materials or other content available therein.
MUrgency allows you to submit and store the name of your insurance or benefit plan, but, except as provided below, MUrgency does not provide any information regarding coverage available, healthcare costs, doctors, hospitals, pharmacies, clinical labs, automobile workshops or any other service provider participating in any of your insurance plan/s. You should contact your insurance carrier or plan administrator (“Payors”) for this information. Payors are third parties, although certain third-party Payors may be affiliated with MUrgency. In some cases, a Payor may contract with MUrgency to provide such Payor's members with information regarding coverage available, healthcare costs, doctors, hospitals pharmacies, clinical labs, automobile workshops or any other service provider participating in the plan/s, and other content and services (“Services”). If your Payor has contracted with MUrgency to make Services available to you, you may be able to log in using your insurance or benefit plan member identification number, and access content and services related to your insurance or benefit plan. Although MUrgency reserves the right (but does not have the obligation) to monitor the Services (including but not limited to the content and services made available therein, such as network information, coverage and claim information and cost information), MUrgency does not control the Services, and assumes no responsibility or liability of any kind for any inaccuracies (including inaccuracies regarding network participation, plan benefits, coverage, features or claim status) contained therein, or for any messaging, reference materials or other content or services made available therein.
MUrgency is not responsible for, and shall have no liability in connection with, any transactions or disputes between you and Third-Party Providers or Payors. If you have a dispute with a Third-Party Provider or Payor, you agree to release us (and our employees and agents) from claims, demands and damages of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed (including actual, consequential and punitive damages), arising out of or in any way connected with the use of the Applications or such disputes. You waive any provisions of any state, province, or country law that limit or prohibit a general release, including, if applicable, Section 1542 of the California Civil Code, which states: “A general release does not extend to claims which the creditor does not know or suspect to exist in his or her favor at the time of executing the release, which if known by him or her must have materially affected his or her settlement with the debtor.”
MUrgency grants to you a limited, royalty-free, non-exclusive, personal and non-transferable, license to install and use the App on a single personal mobile electronic device or smart phone owned or controlled by you solely for your own personal, non-commercial purposes, subject to your compliance with these Terms.
The Applications (including any content made available through the Applications) are the property of MUrgency (or its licensors) and are protected by applicable intellectual property laws. The App is licensed, not sold, to you. You may utilize the Applications only as permitted by these Terms. You may not, and will not permit any other party to:
(1) modify, adapt, alter, translate or create derivative works of the Applications;
(2) use or merge the Applications, or any component or element thereof, with other software, databases or services not provided by MUrgency;
(3) sublicense, distribute, sell or otherwise transfer the Applications to any third-party;
(4) use the App as a service bureau, or lease, rent or loan the App to any third-party;
(5) reverse engineer, decompile, disassemble or otherwise attempt to derive the source code or structure of the Applications;
(6) interfere in any manner with the operation of the Applications;
(7) circumvent, or attempt to circumvent, any electronic protection measures in place to regulate or control access to the Applications;
(8) create a database by systematically downloading and storing the Applications;
(9) use any robot, spider, site search/retrieval application or other manual or automatic device to retrieve, index, “scrape,” “data mine” or in any way gather the Applications or reproduce or circumvent the navigational structure or presentation of the Applications without our express prior written consent; or
(10) use the Applications for any commercial purposes. You agree not to develop, distribute or sell any software or other functionality capable of launching, being launched from or otherwise integrated with the Applications. You may not remove, alter or obscure any copyright notice or any other proprietary notice that appears on or in the Applications.
Any logos, trademarks, servicemarks, domain names, or trade names appearing on the Applications, including “MUrgency,” (“Marks”), whether registered or not, are the property of MUrgency or their respective owners. You may not use any Marks without the express written permission of MUrgency or their respective owner/s.
For purposes of clarity, you retain ownership of any information, content and materials that you submit through the Applications in connection with any publicly-available forums (each, a “Submission”). However, please note that we need certain rights to your Submissions to be able to make them available on the Applications. As such, you hereby grant to MUrgency and its service providers and designees a worldwide, non-exclusive, transferable, sublicensable (through multiple tiers), royalty-free, perpetual, irrevocable right and license, without compensation to you: to use, reproduce, distribute, adapt (including without limitation to edit, modify, translate and reformat), create derivative works of, transmit, publicly display and publicly perform such Submission, in any Applications now known or hereafter developed.
This license is non-exclusive (so you can license your Submissions to others), worldwide (as the Internet is global in its reach), fully-paid-up and royalty-free (so that we do not have to pay you for posting your Submissions), sublicensable through multiple tiers (so that we can use our service providers and subcontractors to provide services).
For each Submission, you represent and warrant that you have all rights necessary for you to grant the licenses granted in this section, and that such Submission, and your provision thereof to and through the Applications, comply with all applicable laws, rules and regulations. You further irrevocably waive any “moral rights” or other rights with respect to attribution of authorship or integrity of materials regarding each Submission that you may have under any applicable law under any legal theory. We request this waiver to help ensure that we have all the rights we may need to provide the services available through the Applications.
MUrgency is an emergency response network and application that supports providing response in an emergency and / or an instance needing support and / or help. MUrgency users provide their real names and information, and we need your help to keep it that way. Here are some commitments you make to us relating to registering and maintaining the security of your account:
You will not provide any false personal information on MUrgency, or create an account for anyone other than yourself without permission.
You will not create more than one personal account on one phone number.
If we disable your account, you will not create another one without our permission.
You will not use MUrgency if you are under 13 except to make an emergency call and / or alert.
You will not use MUrgency if you are a convicted sex offender.
You will keep your contact information accurate and up-to-date.
You will not share your password (or in the case of developers, your secret key), let anyone else access your account, or do anything else that might jeopardize the security of your account. You will not transfer your account to anyone without first getting our written permission.
If you select a username or similar identifier for your account, we reserve the right to remove or reclaim it if we believe it is appropriate (such as when a trademark owner complains about a username that does not closely relate to a user's actual name).
We respect other people's rights, and expect you to do the same.
You will not post content or take any action on or through MUrgency that infringes or violates someone else's rights or otherwise violates the law.
We can remove any content or information you post on or through MUrgency if we believe that it violates any law, this Statement or our policies.
We provide you with tools to help you protect your rights.
If you repeatedly infringe other people's property rights, we will disable your account when appropriate.
You will not use our copyrights or trademarks (including MUrgency, Logos), or any confusingly similar marks, except as expressly permitted by our Brand Usage Guidelines or with our prior written permission.
You will not post anyone's identification documents or sensitive financial information (including yours) on MUrgency.
You will not tag users or send email invitations or mobile invitations to non-users without their consent. MUrgency offers social reporting tools to enable users to provide feedback about tagging.
You own all of the content and information you post on MUrgency, and you can control how it is shared through your privacy and application settings. In addition: For content that is covered by intellectual property rights, like photos and videos (IP content), you specifically give MUrgency the following permission, subject to your privacy and application settings: you grant MUrgency a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use any IP content that you post on or in connection with MUrgency (IP License). This IP License ends when you delete your IP content or your account unless your content has been shared with others, and they have not deleted it.
When you delete IP content, it is deleted in a manner similar to emptying the recycle bin on a computer. However, you understand that removed content may persist in backup copies for a reasonable period of time (but will not be available to others).
When you use MUrgency application and / or any associate / affiliate application, the application may ask for your permission to access your content, information and location as well as content, information and location that others have shared with you. We require applications to respect your privacy, and your agreement with that application will control how the application can use, store, and transfer that content and information.
You acknowledge and agree that (a) we reserve the right (but have no obligation) to do any or all of the following, at our discretion:
(i)monitor submissions, requests, alerts etc.;
(ii)alter, remove, or refuse to post or allow to be posted any submission, requests, alerts etc.; and/or
(iii)disclose any submission, requests, alerts and the circumstances surrounding its transmission, to any third party in order to operate the Applications; to protect MUrgency and its respective employees, officers, directors, shareholders, affiliates, agents, representatives, licensors, suppliers and service providers, and the Applications' users and visitors; to comply with legal obligations or governmental requests; to enforce these Terms; or for any other reason or purpose.
You may be required to register with MUrgency to access certain services or areas of the Applications. With respect to any such registration, we may refuse to grant you, and you may not use, a user name (or e-mail address or mobile phone number) that is already being used by someone else; that may be construed as impersonating another person; that belongs to another person; that personally identifies you; that violates the intellectual property or other rights of any person; that is offensive; or that we reject for any other reason in our sole discretion.
Your user name, MUrgency PIN / ID, your mobile number and password are for your personal use only, and not for use by any other person. You are responsible for maintaining the confidentiality of any password you may use to access the Applications, and agree not to transfer your password or user name, or lend or otherwise transfer your use of or access to the Applications, to any third party. You are fully responsible for all interaction with the Applications that occurs in connection with your password or user name. You agree to immediately notify MUrgency of any unauthorized use of your password or user name or any other breach of security related to your account or the Applications. To report unauthorized access or use of the Applications, send an e-mail to security@MUrgency.com. We are not liable for any loss or damage arising from your failure to comply with any of the foregoing obligations. Access to any services may require an insurance or benefit plan member identification number provided by your Payor, as well as other credentials and passwords related to your insurance or benefit plan and / or payment as required by the service provider. You are responsible for maintaining the confidentiality of such identification number and other credentials and passwords.
We currently provide our Applications (except as intimated to you before you accept the charge / fees) for free, but please be aware that your carrier's normal rates and fees, such as text messaging and data charges, will still apply.
In the event you change or deactivate your mobile telephone number, you will update your account information on MUrgency within 48 hours to ensure that your messages are not sent to the person who acquires your old number.
You provide consent and all rights necessary to enable users to sync (including through an application) their devices with any information that is visible to them on MUrgency.
We, at MUrgency, do our best to keep MUrgency safe for all users, but we cannot guarantee it as it is a global network of registered users who register over mobile phones. We need your help to keep MUrgency safe, which includes the following commitments by you:
You will not post unauthorized commercial communications (such as spam) on MUrgency.
You will not collect users' content or information, or otherwise access MUrgency, using automated means (such as harvesting bots, robots, spiders, or scrapers) without our prior permission.
You will not engage in unlawful multi-level marketing, such as a pyramid scheme, on MUrgency.
You will not upload viruses or other malicious code.
You will not solicit login information or access an account belonging to someone else.
You will not bully, intimidate, or harass any user.
You will not post content that: is hate speech, threatening, or pornographic; incites violence; or contains nudity or graphic or gratuitous violence.
You will not develop or operate a third-party application or post any message containing alcohol-related, dating or other mature content (including advertisements and soliciting) without appropriate age-based restrictions.
You will follow our promotions guidelines and all applicable laws if you publicize or offer any contest, giveaway, or sweepstakes (“promotion”) on MUrgency.
You will not use MUrgency to do anything unlawful, misleading, malicious, or discriminatory.
You will not do anything that could disable, overburden, or impair the proper working or appearance of MUrgency, such as a denial of service attack or interference with the Mobile App or other MUrgency functionality.
You will not facilitate or encourage any violations of this Agreement or our policies.
You will not endanger and / or compromise safety of any MUrgency User and / or Provider and / or Service Provider including yourself under any circumstance.
You will do everything possible to render assistance to anyone to whom you have committed to respond on MUrgency platform in an emergency and / or an instance needing support / help to the best of your ability, capability, resource and matching what a prudent human being would do in such an instance ensuring that no law and / or rule and / or regulation in force in the particular geography is not violated in any manner whatsoever and without endangering your safety in any manner whatsoever.
MUrgency offers information and a means to obtain emergency response services offered by third party providers* (the “Provider”), which may be requested through the use of an application supplied by MUrgency and downloaded and installed (or originally installed and / or company installed and / or telecom provider installed) by you on your single mobile device (smart phone) (the “Application”). All services provided by MUrgency to you by means of your use of the Application are hereafter referred to as the “Service”.
By using the Application or the Service, you enter into a contract with MUrgency (the “Contract”). In order to be able to use the Application or Service, you first need to sign up with MUrgency. When signing up, you are obligated to provide MUrgency with your personal information, mobile telephone number, health insurance information and credit card data or debit card or a payment wallet or payment platform account (if fee for services are required). Upon successful completion of your signing up with MUrgency, MUrgency will provide you with a personal account, accessible to you with a password of your choice.
You have to be 18 years of age or older (and 13 years of age with permission of your legal guardian) to use the Service or Application. If you reside in a jurisdiction that restricts the use of the Service or Application because of age, or restricts the ability to enter into contracts such as this one due to age, you must abide by such age limits and you must not use the Service and the Application. You represent that if you are an individual, you are of legal age to enter into a binding contract, or that if you are registering on behalf of a legal entity, that you are authorized to enter into, and bind the entity to, these User Terms and register for the Service and the Application.
The Application allows you to send a request for an emergency response service, help or a SHOUTOUT to a Provider and provides you with a communication chat platform. The GPS receiver - which should be installed on the mobile device (smart phone) on which you have downloaded the Application - detects your location and sends your location information to the relevant Provider. The Provider has sole and complete discretion to accept or reject each request for emergency response service, help or SHOUTOUT. The Provider also has sole and complete discretion over whether to use the Application to receive the leads generated through the Application. If the Provider accepts a request, the Application notifies you and provides information regarding the Provider - including its name, valid statutory registration / license number, and customer service rating - and the ability to contact the Provider by telephone. The Application also allows you to view the Provider's progress towards you, in real time.
MUrgency shall procure reasonable efforts to bring you into contact with a Provider in order to obtain transportation service, subject to the availability of Providers in or around your location at the moment of your request for services.
For the avoidance of doubt: MUrgency itself does not provide services, and MUrgency is not an emergency response provider. It is up to the Provider to offer emergency response services, which may be requested through the use of the Application and/or the Service. MUrgency only acts as intermediary between you and the Provider. The provision of the emergency response services by the Provider to you is therefore subject to the agreement (to be) entered into between you and the Provider. MUrgency shall never be a party to such agreement.
You warrant that the information you provide to MUrgency is accurate and complete. MUrgency is entitled at all times to verify the information that you have provided and to refuse the Service or use of the Application without providing reasons.
You may only access the Service using authorized means. It is your responsibility to check to ensure you download the correct Application for your device. MUrgency is not liable if you do not have a compatible mobile device or if you download the wrong version of the Application for your mobile device. MUrgency reserves the right to terminate the Service and the use of the Application should you be using the Service or Application with an incompatible or unauthorized device.
By using the Application or the Service, you further agree that:
You will only use the Service or download the Application for your sole, personal use and will not resell it to a third party;
You will not authorize others to use your account;
You will not assign or otherwise transfer your account to any other person or legal entity;
You will not use an account that is subject to any rights of a person other than you without appropriate authorization;
You will not use the Service or Application for unlawful purposes, including but not limited to sending or storing any unlawful material or for fraudulent purposes;
You will not use the Service or Application to cause nuisance, annoyance or inconvenience;
You will not impair the proper operation of the network;
You will not try to harm the Service or Application in any way whatsoever;
You will not copy, or distribute the Application or other MUrgency Content without written permission from MUrgency;
You will keep secure and confidential your account password or any identification we provide you which allows access to the Service and the Application;
You will provide us with whatever proof of identity we may reasonably request;
You will only use an access point which you are authorized to use;
You are aware that when requesting emergency response services by SMS or by call if available in your jurisdiction), standard messaging or call charges will apply and any further charge / fee for the emergency response services;
You will not use the Service or Application with an incompatible or unauthorized device;
You will comply with all applicable law from your home / resident nation and the country, state and/or city in which you are present while using the Application or Service.
MUrgency reserves the right to immediately terminate the Service and the use of the Application should you not comply with any of the above rules.
The use of the Application and the Service is presently free of charge except for specific services for which you will be informed before your acceptance of the charge / fee. MUrgency reserves the right to introduce a fee for the use of the Application and / or the Service. If MUrgency decides to introduce such a fee, MUrgency shall inform you accordingly and allow you to either continue or terminate the Contract. MUrgency reserves its rights to enter into agreements with providers to share the revenue they earn from using MUrgency as a platform and / or marketing and / or sales agent or to charge a fee or subscription for being on the MUrgency Platform.
The rates that apply for the services by the Provider can be found through the Application. These may be modified or updated by MUrgency and / or the Provider from time to time. It is your own responsibility to remain informed about the current rates for the services.
MUrgency shall charge you for the services provided to you by the Provider on behalf of the Provider. You agree that you will pay for all services you purchase from the Provider, and that MUrgency may charge your credit card account or your debit card account or your payment wallet account or your payment platform account or your insurance provider as provided by you when registering for the Service (services including any taxes and late fees, as applicable) that may be accrued by or in connection with your account. You are responsible for the timely payment of all fees and for providing MUrgency with a valid credit card account or debit card account or payment wallet account or payment platform account or insurance provider for payment of all fees at all times. Any payment made is non-refundable.
MUrgency uses a third-party payment processor (the “Payment Processor”) to link your credit card account or debit card account or payment wallet account or payment platform account or insurance provider to the Application and Service. The processing of payments or credits, as applicable, in connection with your use of the Application and Service will be subject to the terms, conditions and privacy policies of the Payment Processor and your credit card / debit card / payment wallet / payment platform / insurance issuer in addition to these User Terms. MUrgency is not responsible for any errors by the Payment Processor. In connection with your use of the Service, MUrgency will obtain certain transaction details, which MUrgency will use solely in accordance with its Privacy and Cookie Notice.
By accepting these User Terms and using the Application or Service, you agree that you shall defend, indemnify and hold MUrgency, its affiliates, its licensors, and each of their officers, directors, other users, employees, attorneys and agents harmless from and against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys' fees and costs) arising out of or in connection with:
(a) your violation or breach of any term of these User Terms or any applicable law or regulation, whether or not referenced herein;
(b) your violation of any rights of any third party, including Providers arranged via the Application, or
(c) your use or misuse of the Application or Service.
MURGENCY AND ITS AFFILIATES DISCLAIM ALL EXPRESS WARRANTIES, IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF ACCURACY, MERCHANTABILITY, SERVICEABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. MURGENCY AND ITS AFFILIATES WILL NOT BE RESPONSIBLE OR LIABLE FOR ANY ERROR, DELAY OR INTERRUPTION IN THE APPLICATIONS OR ANY SERVICES. MURGENCY AND ITS AFFILIATES MAKE NO GUARANTEE, REPRESENTATION OR WARRANTY REGARDING THE TIMELINESS, RELIABILITY, ACCURACY, COMPLETENESS OR USEFULNESS OF ANY PORTION OF THE APPLICATIONS OR ANY SERVICES, INCLUDING THE CONTENT MADE AVAILABLE THROUGH THE APPLICATIONS OR ANY SERVICES, OR REGARDING THE AVAILABILITY OR APPROPRIATENESS OF THIRD-PARTY PROVIDERS OR PAYORS. YOU AGREE THAT YOUR ACCESS TO AND USE OF THE APPLICATIONS AND ANY SERVICES IS AT YOUR OWN RISK, AT YOUR OWN FREE WILL AND THAT YOU ARE SOLELY RESPONSIBLE FOR ANY LIABILITY OR DAMAGE THAT YOU MAY INCUR THROUGH USE OF THE APPLICATIONS AND ANY SERVICES, EXCEPT TO THE EXTENT THAT THE APPLICABLE LAWS OF A PARTICULAR JURISDICTION CANNOT BE WAIVED OR EXCLUDED BY AGREEMENT.
MURGENCY AND ITS AFFILIATES MAY NOT BE HELD LIABLE UNDER ANY PROVISION OF THIS AGREEMENT FOR ANY CONSEQUENTIAL, SPECIAL, EXEMPLARY OR INDIRECT DAMAGES, OR FOR ANY OTHER DAMAGES OTHER THAN DIRECT DAMAGES, EVEN IF MURGENCY KNOWS OR SHOULD KNOW THAT OTHER DAMAGES ARE POSSIBLE OR THAT DIRECT DAMAGES ARE NOT A SATISFACTORY REMEDY. THE LIMITATIONS IN THIS SECTION APPLY TO YOU ONLY TO THE EXTENT THAT THEY ARE LAWFUL IN YOUR JURISDICTION.
MURGENCY MAY NOT BE HELD LIABLE FOR MORE THAN USD 100.00 UNDER ANY PROVISION OF THIS AGREEMENT.
THIRD-PARTY INFORMATION AND LINKS TO THIRD-PARTY WEBSITES (INCLUDING THIRD-PARTY PROVIDER OR PAYOR WEBSITES)
The Applications may contain information concerning Third-Party Providers, Payors and other third parties (sometimes referred to as “partners or advertisers”) who may offer third-party products or services compatible with the Applications. The Applications may also provide links to third-party websites (including websites of Third-Party Providers or Payors) as a paid service to Third-Party Providers or Payors. Such information and links are provided for your convenience. MURGENCY AND ITS AFFILIATES DO NOT MONITOR, CONTROL OR ENDORSE, AND ARE NOT RESPONSIBLE OR LIABLE FOR, SUCH THIRD-PARTY PRODUCTS, SERVICES OR WEBSITES OR THE CONTENT CONTAINED THEREIN.
The information, recommendations and / or services provided to you on or through the Website, the Service and the Application is for general information purposes only and does not constitute advice. MUrgency will reasonably keep the Website and the Application and its contents correct and up to date but does not guarantee that (the contents of) the Website and / or Application are free of errors, defects, malware and viruses or that the Website and / or Application are correct, up to date and accurate.
MUrgency shall not be liable for any damages resulting from the use of or inability to use the Website or Application, including damages caused by malware, viruses or any incorrectness or incompleteness of the Information or the Website or Application, unless such damage is the result of any willful misconduct or from gross negligence on the part of MUrgency.
MUrgency shall further not be liable for damages resulting from the use of (or the inability to use) electronic means of communication with the Website or the Application, including – but not limited to – damages resulting from failure or delay in delivery of electronic communications, interception or manipulation of electronic communications by third parties or by computer programs used for electronic communications and transmission of viruses.
Without prejudice to the foregoing, and insofar as allowed under mandatory applicable law, MUrgency's aggregate liability shall in no event exceed an amount of USD 100.00 or, where applicable, the equivalent of that amount in the currency used by you for the payment of the services to the Provider.
The quality of the services requested through the use of the Application or the Service is entirely the responsibility of the Provider who ultimately provides such services to you. MUrgency under no circumstance accepts liability in connection with and / or arising from the services provided by the Provider or any acts, action, behavior, conduct, and / or negligence on the part of the Provider. Any complaints about the services provided by the Provider should therefore be submitted to the Provider.
MUrgency may suspend or terminate your use of or access to the Applications (including any Services made available through the Applications) if you fail to comply with the Terms. Such suspension or termination may result in the permanent deletion of your information or other previously available content. MUrgency may also suspend or terminate the Applications and / or Service in total withdrawing all Applications / Service with 24 hours’ notice to you.
You acknowledge and agree that you (and not MUrgency) are responsible for obtaining and maintaining all telecommunications, broadband, and computer hardware, mobile phone, equipment, and services needed to access and use the Applications, and for paying all charges related thereto. MUrgency does not operate or control the Internet or your mobile connection, and therefore MUrgency does not and cannot guarantee that the Applications will be error or virus free, invulnerable to hackers or other unauthorized users, or always available.
No agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by the use of the Applications, whether between you, MUrgency, its affiliates or any Third-Party Provider or Payor.
In choosing to access the Applications, you do so on your own initiative and at your own risk, and you are responsible for complying with all local laws, rules and regulations. You are also subject to United States export controls and are responsible for any violations of such controls, including any United States embargoes or other federal rules and regulations restricting exports. You represent, warrant and covenant that you are not
(a) located in, or a resident or a national of, any country subject to a U.S. government embargo or other restriction, or that has been designated by the U.S. government as a “terrorist supporting” country;
(b) on any of the U.S. government lists of restricted end users. We may limit the Applications' availability, in whole or in part, to any person, geographic area or jurisdiction we choose, at any time and in our sole discretion.
You agree that these Terms shall be construed in accordance with the laws of the State of Delaware without regard to its conflict of laws provisions. Any claim or dispute arising in connection with your use of the Applications shall be brought exclusively in the courts of the State of Delaware. Any cause of action or claim you may have with respect to the Applications must be commenced within one (1) year after the cause of action or claim arises. MUrgency's failure to insist upon or enforce strict performance of any provision of these Terms shall not be construed as a waiver of any provision or right. Neither the course of conduct between you and MUrgency nor any trade practices shall act to modify the Terms. MUrgency may assign its rights and duties hereunder to any third party at any time without consent or notice to you.
If any provision of these Terms is found to be unlawful, void or for any reason unenforceable, that provision will be deemed severable from these Terms and will not affect the validity and enforceability of any remaining provision. These Terms, together with all policies referred to herein, are the entire Agreement between you and MUrgency relating to the subject matter herein and supersede any and all prior or contemporaneous written or oral agreements or understandings between you and MUrgency relating to such subject matter.
In addition to your agreement with the foregoing terms and conditions, and notwithstanding anything to the contrary herein, you acknowledge and agree to the following provisions with respect to your use of the version of the App that is compatible with the iOS operating system of Apple Inc. (“Apple”). Apple is not a party to this Agreement and does not own and is not responsible for the App. Apple is not providing any warranty for the App, except if applicable, to refund the purchase price for it. Apple is not responsible for maintenance or other support services for the App and shall not be responsible for any other claims, losses, liabilities, damages, costs or expenses with respect to the App, including, without limitation, any third-party product liability claims, claims that the App fails to conform to any applicable legal or regulatory requirement, claims arising under consumer protection or similar legislation, and claims with respect to intellectual property infringement. Any inquiries or complaints relating to the use of the App, including those pertaining to intellectual property rights, must be directed to MUrgency in accordance with the “QUESTIONS” section below. The license you have been granted herein is limited to a non-transferable license to use the App on an Apple-branded product that runs Apple's iOS operating system and is owned or controlled by you, or as otherwise permitted by the Usage Rules set forth in Apple's App Store Terms of Service. In addition, you agree to comply with the terms of any third-party agreement that is applicable to you when using the App, such as your wireless data service agreement. You acknowledge and agree that Apple and Apple's subsidiaries are third-party beneficiaries of this Agreement and that, upon your acceptance of the terms and conditions of this Agreement, Apple will have the right (and will be deemed to have accepted the right) to enforce this Agreement against you as a third-party beneficiary thereof. Notwithstanding the immediately preceding sentence, MUrgency’s right to enter into, rescind or terminate any variation, waiver or settlement under these Terms is not subject to the consent of any third party.
In addition to your agreement with the foregoing terms and conditions, and notwithstanding anything to the contrary herein, you acknowledge and agree to the following provisions with respect to your use of the version of the App that is compatible with the Android operating system of Google Inc. (“Google”). Google is not a party to this Agreement and does not own and is not responsible for the App. Google is not providing any warranty for the App, except if applicable, to refund the purchase price for it. Google is not responsible for maintenance or other support services for the App and shall not be responsible for any other claims, losses, liabilities, damages, costs or expenses with respect to the App, including, without limitation, any third-party product liability claims, claims that the App fails to conform to any applicable legal or regulatory requirement, claims arising under consumer protection or similar legislation, and claims with respect to intellectual property infringement. Any inquiries or complaints relating to the use of the App, including those pertaining to intellectual property rights, must be directed to MUrgency in accordance with the “QUESTIONS” section below. The license you have been granted herein is limited to a non-transferable license to use the App on an Android based product that runs Google's Android operating system and is owned or controlled by you, or as otherwise permitted by the Usage Rules set forth in Google’s Play Store Terms of Service. In addition, you agree to comply with the terms of any third-party agreement that is applicable to you when using the App, such as your wireless data service agreement. You acknowledge and agree that Google and Google's subsidiaries are third-party beneficiaries of this Agreement and that, upon your acceptance of the terms and conditions of this Agreement, Google will have the right (and will be deemed to have accepted the right) to enforce this Agreement against you as a third-party beneficiary thereof. Notwithstanding the immediately preceding sentence, MUrgency’s right to enter into, rescind or terminate any variation, waiver or settlement under these Terms is not subject to the consent of any third party.
You may contact MUrgency at legal@MUrgency.com with any questions, complaints or claims regarding the Applications.
Providers include Doctors, Physicians, Nurses, Nurse Practitioners, EMTs, Ambulances, Transportation Providers, Communication Providers, Police, Fire Force, EMS, Emergency Responders, First Responders, Emergency Rooms, Control Rooms, Disaster Control Rooms, First Aid Providers, Basic Life Support Providers, Advanced Life Support providers, Trauma Life Support Providers, Military Personnel (Army, Navy, Air Force, Coast Guard), Home Guards, Reserve Forces, Lifeguards, CPR Trained Personnel, Child Care Workers, Senior Citizen Care Workers, Nursing Assistants, Home Health Care Workers, Urgent Care Clinics, Physician Offices, Doctor Offices, Physician Clinics, Doctor Clinics, Pharmacies, Clinical Labs, Pharmacists and Providers and Practitioners of Acupuncture, Addiction Medicine, Addiction Psychiatry, Adolescent Medicine, Advanced Heart Failure & Transplant Cardiology, Aerospace Medicine, Allergy & Immunology, Alternative Care, Anatomic & Clinical Pathology, Anatomic Pathology, Anaesthesiology, Anaesthesiology (Anaesthesiology Assistant), Art Therapy, Assisted Living, Assistive Therapy, Athletic Training, Attendant Care, Audiology, Audiology (Audiology Assistant), Audiology Technology, Bariatric Medicine, Bariatric Surgery, Behavior Analysis, Blood Banking & Transfusion Medicine, Brain Injury Medicine, Cardiac Surgery, Cardiology, Cardiothoracic Surgery, Cardiovascular Technology, Chemical Pathology, Child & Adolescent Psychiatry, Child Abuse Paediatrics, Chiropractic, Clinical Biochemical Genetics, Clinical Cardiac Electrophysiology, Clinical Child & Adolescent Psychology, Clinical Cytogenetics, Clinical Ethics, Clinical Exercise Physiology, Clinical Genetics, Clinical Informatics, Clinical Lipidology, Clinical Molecular Genetics, Clinical Neurophysiology, Clinical Pathology, Clinical Pharmacology, Clinical Psychology, Colon & Rectal Surgery, Community Health Work, Complex General Surgical Oncology, Congenital Cardiac Surgery, Contact Lens Technology, Counselling, Critical Care Medicine, Critical Care Surgery, Cytopathology, Dance Therapy, Darkroom Technology, Dental Hygiene, Dental Laboratory Technology, Dentistry, Denturitry, Dermatology, Dermatopathology, Developmental Therapy, Developmental-Behavioral Paediatrics, Diagnostic Laboratory & Dermatologic Immunology, Diagnostic Radiology, Diagnostic Ultrasound Imaging, Dietetics, Dieting, Ear, Nose, and Throat, ENT, Electrodiagnostic Medicine, Emergency Medical Technology (EMT), Emergency Medicine, Endocrinology, Diabetes & Metabolism, Endodontics, Epilepsy, Facial Plastic & Reconstructive Surgery, Family Medicine, Female Pelvic Medicine & Reconstructive Surgery, Forensic Pathology, Forensic Psychiatry, Gastroenterology, General Dentistry (Dental Assistant), General Surgery, Genetic Counselling, Geriatric Medicine, Geriatric Psychiatry, Gynecologic Oncology, Health Education, Healthcare Coordination, Hearing & Speech Therapy, Hearing Instruments, Hematology, Hematopathology, Hepatology, Holistic Medicine, Home Health (Aide), Homeopathy, Hospice & Palliative Medicine, Hospital Medicine, Immunopathology, Independent Medical Examinations, Infectious Disease Medicine, Internal Medicine, Interventional Cardiology, Labor Coaching (Doula), Laboratory Management Technology, Laboratory Medicine, Lactation Consulting, Legal Medicine, Marriage & Family Therapy, Massage Therapy, Mastectomy Fitting, Maternal-Fetal Medicine, Mechanotherapy, Medical Biochemical Genetics, Medical Editing, Medical Genetics, Medical Informatics, Medical Microbiology, Medical Physics, Medical Technology, Medical Toxicology, Mental Health, Midwifery, Molecular Genetic Pathology, Music Therapy, Naprapathy, Naturopathy, Neonatal Medicine, Nephrology, Neurodevelopmental Disabilities, Neurology, Neuromusculoskeletal Medicine, Neuropathology, Neuropsychology, Neuroradiology, Neurosurgery, Neurotology, Nuclear Medicine, Nuclear Radiology, Nurse Anaesthesiology, Nursing (Clinical Nurse Specialist), Nursing (Nurse Practitioner), Nursing (Registered Nurse), Nursing Services, Obstetrics & Gynecology, Occupational & Physical Therapy, Occupational Medicine, Occupational Therapy, Occupational Therapy (Occupational Therapy Assistant), Ocularistry, Oncology, Ophthalmic Technology, Ophthalmology, Ophthamology (Ophthalmic Assistant), Optometry, Optometry (Optometry Assistant), Optometry Technology, Oral & Maxillofacial Pathology, Oral & Maxillofacial Radiology, Oral & Maxillofacial Surgery, Orthodontics, Orthopedic Hand Surgery, Orthopedic Surgery, Orthoptics, Orthotic Fitting, Other Otorhinology (Ear & Nose), Pain Medicine, Palliative Care, Pathology Technology, Pediatric Allergy & Immunology, Pediatric Anaesthesiology, Pediatric Cardiology, Pediatric Cardiothoracic Surgery, Pediatric Chiropractic, Pediatric Critical Care Medicine, Pediatric Dentistry, Pediatric Dermatology, Pediatric Dietetics, Pediatric Emergency Medicine, Pediatric Endocrinology, Pediatric Gastroenterology, Pediatric Hematology & Oncology, Pediatric Hospice & Palliative Medicine, Pediatric Infectious Disease Medicine, Pediatric Medical Genetics, Pediatric Medical Toxicology, Pediatric Nephrology, Pediatric Neurodevelopmental Disabilities, Pediatric Neurology, Pediatric Neurosurgery, Pediatric Nursing (Clinical Nurse Specialist), Pediatric Nursing (Nurse Practitioner), Pediatric Nursing (Registered Nurse), Pediatric Occupational Therapy, Pediatric Ophthalmology, Pediatric Optometry, Pediatric Orthopedic Surgery, Pediatric Otolaryngology (Ear, Nose & Throat), Pediatric Pathology, Pediatric Physical Therapy, Pediatric Plastic Surgery, Pediatric Pulmonology, Pediatric Radiology, Pediatric Rheumatology, Pediatric Sleep Medicine, Pediatric Sports Medicine, Pediatric Surgery, Pediatric Transplant Hepatology, Pediatric Urology, Paediatrics, Paediatrics Physical Medicine & Rehabilitation, Periodontics, Personal Care Attendance, Personal Emergency Response Attendance, Pharmaceutical Medicine, Pharmacology, Pharmacotherapy, Pharmacy, Pharmacy (Pharmacy Technician), Pharmacy Clinician Services, Phlebology, Physical Medicine & Rehabilitation, Physical Therapy, Physical Therapy (Physical Therapy Assistant), Physician Assistant (PA), Plastic Surgery, Plastic Surgery-Head & Neck, Podiatric Surgery, Podiatry, Podiatry (Podiatry Assistant), Poetry Therapy, Practical Nursing (Licensed Practical Nurse), Preventive Medicine, Proctology, Prosthetics, Prosthetics & Orthotics, Prosthodontics, Psychiatry, Psychoanalysis, Psychology, Psychosomatic Medicine, Psychotherapy, Public Health & General Preventive Medicine, Public Health Dentistry, Pulmonary Function Technology, Pulmonology, Radiation Oncology, Radioisotopic Pathology, Radiologic Technology, Radiology, Radiology (Practitioner Assistant), Recreation Therapy, Reflexology, Reproductive Endocrinology & Infertility Research, Respiratory Therapy, Rheumatology, Rural Medicine, Sleep Medicine, Smoking Cessation Counselling, Social Work, Spa Medicine, Speech-Language Pathology, Spinal Cord Injury Medicine, Sports Medicine, Substance Abuse Counselling, Surgery, Surgical (Selective) Pathology, Surgical Assistance, Surgical Technology, Thoracic Surgery, Transplant Hepatology, Transplant Surgery, Undersea & Hyperbaric Medicine, Urgent Care Medicine, Urology, Vascular & Interventional Radiology, Vascular Medicine, Vascular Neurology, Vascular Surgery, 911, 999, 112, 108, 998, 997, 100, 101, 102, 000, 104, 1298, Medical Advise, Triage, Medical Helpline, Health Helpline etc.